Hailey F.
About Hailey F.
Hailey F. is an Account Manager at MedeAnalytics, with a background in client engagement and project management in the healthcare sector. She holds a Master's degree in Counseling Psychology from the University of Kansas and has accumulated extensive experience in various roles across multiple organizations.
Work at MedeAnalytics
Currently, Hailey F. serves as an Account Manager at MedeAnalytics, a role she has held since 2022. Based in Richardson, Texas, she focuses on managing client accounts and enhancing customer relationships within the healthcare analytics sector. Her responsibilities include ensuring client satisfaction and facilitating communication between clients and internal teams.
Previous Experience at HMS
Hailey F. has extensive experience with HMS, where she held multiple roles. She worked as a Senior Client Engagement Manager for three months in 2022 and as Client Engagement Manager II from 2019 to 2021 for two years. Additionally, she served as Client Engagement Manager I for eight months in 2018. Her tenure at HMS involved fostering client relationships and improving service delivery in healthcare.
Background in Client Services
Before her time at HMS, Hailey F. worked at EMSI as a Client Services Specialist for six months in 2017-2018. She also held a position at Healthcare Payment Specialists, LLC, where she was a Project Manager from 2014 to 2017 and a Sales Operations Analyst from 2012 to 2014. These roles contributed to her expertise in client engagement and project management within the healthcare sector.
Education and Expertise
Hailey F. holds a Master of Education in Counseling Psychology from the University of Kansas, which she completed from 2008 to 2010. She also earned a Bachelor of General Studies in Psychology from the same institution, studying from 2004 to 2008. Her educational background supports her strong skills in client engagement and understanding of psychological principles, particularly in healthcare settings.
Skills and Competencies
Hailey F. possesses strong skills in Microsoft programs, sales, and Customer Relationship Management (CRM) systems. Her expertise lies in client engagement within the hospital and healthcare industry, enabling her to effectively manage client relationships and contribute to service improvements.