Shweta Dwivedi
About Shweta Dwivedi
Shweta Dwivedi is a Product Support Specialist currently employed at Mediafly since 2022. She has a background in mass communication and has held various roles in content writing, social media, and operations management across different companies in India.
Current Role at Mediafly
Shweta Dwivedi serves as a Product Support Specialist at Mediafly. She has been in this role since 2022, contributing her expertise in product support and customer service. Her responsibilities include assisting clients with product-related inquiries and ensuring a positive user experience.
Professional Experience
Shweta has a diverse professional background. Before joining Mediafly, she worked as a Senior Operations Manager at TaskMinions from 2019. Her earlier roles include a position as a Social Media Contributor at Footprints Childcare Private Limited from 2018 to 2019, and as a Content Writer at Live Today and Amura Marketing Technologies. Additionally, she gained experience as a Sales Floor Team Member at Vsynergize and an Internship Trainee at knews.
Educational Background
Shweta Dwivedi completed her Bachelor of Mass Communication at Indira School of Communication, where she studied Mass Communication and Media Studies from 2013 to 2017. Prior to that, she attended Modern Academy in Lucknow, where she achieved her high school diploma in commerce from 2002 to 2011.
Internship and Early Career
In 2016, Shweta completed a three-month internship at knews, which provided her with foundational experience in the media industry. This early exposure complemented her subsequent roles in content writing and social media, enhancing her skills in communication and digital marketing.