Andrea Pineda
About Andrea Pineda
Andrea Pineda serves as the Invoice Control Department Manager at MediaMarktSaturn in Barcelona, Spain, where she has worked since 2021. With a background in project management and process optimization, she oversees teams focused on returns, services, and invoice control.
Work at MediaMarktSaturn
Andrea Pineda has been serving as the Invoice Control Department Manager at MediaMarktSaturn since 2021. In this role, she manages the Returns and Services team, ensuring effective handling of product returns and customer service processes. She also leads the SAPVIM Team, which focuses on Goods Entry and Invoice Control. Additionally, she oversees the Quality Team, specializing in Process Mining using Celonis and SAP Key Users. Her tenure at MediaMarktSaturn includes previous positions as an Invoice Control Specialist and Project Manager within the same year.
Education and Expertise
Andrea Pineda holds a Bachelor's degree in Psychology, specializing in Industrial and Organizational Psychology, from Universidad Tecnológica Centroamericana, which she completed from 2011 to 2016. She further advanced her education by obtaining a Master of Science in Project Management from Universitat de Barcelona in 2019. Her expertise includes process improvement and optimization, particularly in vendor invoicing and business operations. She also possesses advanced skills in database modeling, which she applies to enhance operational efficiency within her department.
Background
Prior to her current role, Andrea Pineda accumulated diverse experience in project management and operations. She worked as a Junior Project Manager at Honduras2020 - Unidad Ejecutora Especial - Aduanas from 2016 to 2017, and later as a Project Manager at the same organization from 2017 to 2018. Her earlier career includes a position as a Sales and Operations team member at Walt Disney World from 2015 to 2016. Additionally, she has experience as a Workshop Facilitator with Canada World Youth in both Ontario and Nicaragua in 2012.
Previous Work Experience
Andrea Pineda has held several roles in various organizations prior to her current position. She worked as a Claims Specialist at Webhelp from 2020 to 2021, and as a Human Resources Generalist at AXA Partners in 2019. Her experience at MediaMarktSaturn includes roles as an Invoice Control Specialist and Project Manager, both in 2021. This diverse background has contributed to her comprehensive understanding of operations and project management.