Nicole Barker
About Nicole Barker
Nicole Barker serves as the Regional Director of Customer Success at Medically Home, a position she has held since 2022. With extensive experience in customer success and healthcare services, she has held various roles at organizations such as Conductiv, Vizient, and MD Buyline.
Current Role at Medically Home
Nicole Barker serves as the Regional Director of Customer Success at Medically Home, a position she has held since 2022. In this role, she focuses on enhancing customer engagement and ensuring successful outcomes for clients. Her responsibilities include overseeing customer success strategies and fostering relationships with key stakeholders.
Previous Experience at Conductiv
Nicole Barker worked at Conductiv from 2018 to 2021, where she held two significant positions. Initially, she served as the Senior Director of Customer Success and Member Engagement for two years. Following this role, she became the Head of Customer Success and Engagement for one year. Her work involved improving customer satisfaction and driving engagement initiatives.
Background in Healthcare
Nicole Barker has a solid background in healthcare, having worked as an Endoscopy Staff Nurse and Trauma ICU Staff Nurse at Methodist Health System from 1997 to 2000. This experience provided her with foundational clinical knowledge that she later applied in various healthcare-related roles.
Education and Nursing Credentials
Nicole Barker studied at Angelo State University, where she earned an Associate Degree in Nursing (ADN) from 1993 to 1996. This educational background equipped her with the necessary skills and knowledge to pursue a career in nursing and healthcare management.
Career Progression at Vizient, Inc.
Nicole Barker held multiple roles at Vizient, Inc. from 2008 to 2016. She served as a Portfolio Executive in various capacities, including Medical Contracting and Purchased/Support Services. Her tenure at Vizient involved managing contracts and supporting healthcare services, contributing to her expertise in customer success and engagement.