Alexandra Larder
About Alexandra Larder
Alexandra Larder is a Client Support Specialist at MEDITECH, where she has worked since 2017. She has a diverse background in customer service and technical support, having held positions at companies such as Starbucks, Walt Disney World, Apple Retail, and CVS Health.
Work at Meditech
Alexandra Larder has been employed at MEDITECH as a Client Support Specialist since 2017. In this role, she creates and maintains project planning for the implementation of MEDITECH's EXPANSE software. She manages and helps implement hospital Go-Live with the EXPANSE software platform. Additionally, she provides technical support to over 120 hospitals for MEDITECH's electronic medical record imaging and documentation software. Alexandra also interprets and provides solutions to compliance and government regulatory events, ensuring that clients meet necessary standards.
Education and Expertise
Alexandra Larder studied at Rochester Institute of Technology, where she earned a Bachelor of Fine Arts (BFA) in Film and Animation from 2007 to 2011. Prior to this, she completed her high school education at Mount Saint Charles Academy, achieving a High School Diploma from 2001 to 2007. Her educational background supports her expertise in project planning and technical support within the healthcare technology sector.
Background
Before joining MEDITECH, Alexandra Larder held various positions in customer service and technical support. She worked as a Pharmacy Technician at CVS Health, where she was involved in vaccine distribution in 2021. Her experience also includes roles at Apple Retail as a Specialist and Family Room Specialist, and as a Merchandise Cast Member at Walt Disney World. These positions provided her with a strong foundation in customer interaction and support.
Achievements
In her current role at MEDITECH, Alexandra leads and organizes seminars for customer and employee education. She researches and creates documentation for customers, demonstration marketing, and internal employee training. Her ability to coordinate cross-module customer support and service needs with internal contacts and third-party vendors demonstrates her organizational skills and commitment to client satisfaction.