Bill Schmidt
About Bill Schmidt
Bill Schmidt serves as the Director of Client Services at MEDITECH, where he has worked for 23 years. He previously held the position of VP of Sales & Marketing at MEDITECH from 2008 to 2011 and has a background in Computer Science and Marketing from Minnesota State University, Mankato.
Current Role at MEDITECH
Bill Schmidt has served as the Director of Client Services at MEDITECH since 2001. In this role, he oversees various client service initiatives and ensures the delivery of high-quality support to customers. His leadership has contributed to the enhancement of customer engagement and satisfaction.
Previous Experience at MEDITECH
From 2008 to 2011, Bill Schmidt held the position of Vice President of Sales & Marketing at MEDITECH. During his tenure, he focused on strategic marketing initiatives and sales growth, contributing to the company's overall performance in the healthcare technology sector.
Education and Expertise
Bill Schmidt earned a Bachelor of Science degree from Minnesota State University, Mankato, where he studied Computer Science and Marketing. His educational background provides a solid foundation for his roles in client services and sales within the technology industry.
Key Initiatives and Projects
Bill Schmidt has led several significant initiatives at MEDITECH. He created and implemented a plan to redesign documentation and training resources on the public website, improving customer access. Additionally, he revamped the customer education training program, resulting in a 30% increase in offerings and a 50% increase in customer attendance within two years. He also implemented a new Quality Management System (ISO 9001:2008) across the company.
Business Development Efforts
In his role, Bill Schmidt has been involved in business development efforts, including the integration of an internal practice management system with a partner organization in South Africa. This initiative aimed to enhance operational efficiencies and expand MEDITECH's market reach.