Christopher Katseroubas
About Christopher Katseroubas
Christopher Katseroubas is a Technical Support Specialist at MEDITECH with over a decade of experience in the role. He holds a Master of Science in Information Technology Management from Brandeis University and has previously worked as a Desktop Support Technician at Medtronic.
Work at MEDITECH
Christopher Katseroubas has worked at MEDITECH as a Technical Support Specialist since 2012. His role involves interfacing with sales teams, account managers, and technical account managers to enhance collaboration and relationship management. He compiles and interprets quantitative data to provide data-driven recommendations that support key business decisions. Additionally, he led a year-long documentation group initiative, creating software and evaluation procedural documents that are now utilized organization-wide.
Education and Expertise
Christopher Katseroubas earned a Master of Science in Information Technology Management from Brandeis University, completing his studies from 2011 to 2016. Prior to this, he obtained a Bachelor of Science in Management Information Systems from the University of Massachusetts Dartmouth, studying from 2005 to 2009. His educational background provides a strong foundation for his technical expertise in support and data analysis.
Background
Before joining MEDITECH, Christopher worked as a Desktop Support Technician at Medtronic from 2009 to 2011. This role involved providing technical support and solutions in a healthcare technology environment. His experience at Medtronic contributed to his skills in technical support and customer service, which he has further developed at MEDITECH.
Skills and Technical Proficiencies
Christopher Katseroubas possesses skills in statistical retrieval of network information and network load balancing. These technical proficiencies are essential for responding to evaluation requests from MEDITECH customers. His ability to analyze and interpret data supports effective decision-making processes within the organization.