Claire Milliken
About Claire Milliken
Claire Milliken is a Technical Support Specialist currently employed at MEDITECH, with a diverse work history that includes roles at Ballard Designs, GEICO, Verizon Wireless, and CVS Pharmacy. She holds multiple Bachelor's degrees in Mathematics, Accounting, and Finance from various universities.
Work at MEDITECH
Claire Milliken has been employed at MEDITECH as a Technical Support Specialist since 2019. In this role, she provides technical assistance and support to users of MEDITECH's healthcare software solutions. Her responsibilities include troubleshooting issues, guiding users through software functionalities, and ensuring optimal performance of the systems. This position allows her to leverage her extensive background in customer service and technical support.
Current Position at Ballard Designs
In addition to her role at MEDITECH, Claire Milliken has been working as a Stock Associate at Ballard Designs since 2019. Located in Natick, MA, she is responsible for managing inventory, organizing stock, and ensuring that the retail environment is well-maintained. This position complements her technical expertise with hands-on experience in retail operations.
Previous Experience at GEICO
Claire Milliken held multiple positions at GEICO from 2014 to 2019. She started as a Telephone Claims Representative I and advanced to Telephone Claims Representative II, where she managed customer claims and provided support. Additionally, she worked as a Business Statistical Analyst, where she likely analyzed data to improve operational efficiency. Her time at GEICO contributed to her skills in customer service and data analysis.
Educational Background
Claire Milliken has an extensive educational background. She earned a Bachelor's degree in Mathematics and Secondary Education from Roger Williams University from 2005 to 2009. She later pursued a Bachelor's degree in Accounting at the American Public University System from 2013 to 2017. Most recently, she studied Accounting and Finance at Southern New Hampshire University, completing her degree in 2023. This diverse educational foundation supports her analytical and problem-solving skills in her professional roles.
Career in Customer Service and Support
Throughout her career, Claire Milliken has gained significant experience in customer service and support roles. She worked as a Customer Care Representative at Verizon Wireless and as a Certified Pharmacy Technician at CVS Pharmacy. Additionally, her roles at Home Care Delivered as an Insurance Verification Representative and Prior Authorization Associate further developed her skills in client interaction and support. This experience has equipped her with the ability to effectively communicate and resolve customer issues.