Suzanne De Fina
About Suzanne De Fina
Suzanne De Fina is a Senior Analyst in the ADM/FIN sector of the Canadian Healthcare Advocate Team at MEDITECH, where she has worked since 2020. She previously served as Supervisor of Revenue Cycle Customer Service at MEDITECH for 26 years.
Work at Meditech
Suzanne De Fina has been employed at MEDITECH since 1994, initially serving as Supervisor of Revenue Cycle Customer Service until 2020. In this role, she managed customer service operations related to revenue cycle processes. In 2020, she transitioned to the position of Senior Analyst in the Canadian Healthcare Advocate Team within Client Services. In her current role, she focuses on supporting healthcare clients in Canada, utilizing her extensive experience in healthcare administration and customer service.
Education and Expertise
Suzanne De Fina studied at Mount Ida College, where she earned a degree in Legal Assistant/Paralegal with a focus on Business from 1979 to 1981. This educational background has equipped her with skills relevant to healthcare administration and client services, enhancing her ability to navigate complex regulatory environments and support healthcare clients effectively.
Background
Suzanne De Fina has a long-standing career in the healthcare technology sector, with over 26 years of experience at MEDITECH. Her extensive tenure at the company has allowed her to develop a deep understanding of healthcare operations and client needs. She has worked in various capacities, contributing to her expertise in revenue cycle management and client advocacy.
Achievements
During her time at MEDITECH, Suzanne De Fina has played a significant role in improving customer service processes and client satisfaction. Her leadership in the Revenue Cycle Customer Service department for 26 years has contributed to the development of effective customer support strategies. In her current role, she continues to advocate for Canadian healthcare clients, leveraging her extensive experience to enhance service delivery.