Tapiwa Wakatama, Rhia
About Tapiwa Wakatama, Rhia
Tapiwa Wakatama is a Senior Technical Support Specialist at MEDITECH, with a background in health information management and technical support. He has presented at industry symposiums and received recognition for his work in reducing interoperability errors.
Current Role at MEDITECH
Tapiwa Wakatama serves as a Senior Technical Support Specialist at MEDITECH, a position held since 2018. In this role, he provides technical support and solutions to clients, focusing on enhancing user experience and system functionality. His responsibilities include troubleshooting technical issues and ensuring the seamless operation of MEDITECH's software solutions in the Greater Atlanta Area.
Previous Experience at MEDITECH
Prior to his current role, Wakatama worked at MEDITECH as a Technical Support Specialist from 2011 to 2018. During this time, he gained extensive experience in technical support and client relations. He contributed to various projects and initiatives aimed at improving interoperability solutions, showcasing his expertise in the field.
Educational Background
Wakatama holds an MBA in IT Management from Western Governors University, which he completed from 2019 to 2020. He also earned a Bachelor of Science in Health Information Management from Middle Georgia State University, studying from 2005 to 2010. His educational background provides a strong foundation in both technology and healthcare management.
Professional Achievements
Wakatama has received recognition for his contributions to interoperability solutions. He was awarded internally by a high-profile client for significantly reducing interoperability errors. Additionally, he has presented at two annual Home Care Symposiums, where he shared insights on interoperability, further establishing his expertise in the field.
Early Career Experience
Wakatama's early career includes roles such as Health Information Technician at Henry County Medical Center from 2010 to 2011 and an internship at the Medical Center of Central Georgia in 2011. He also worked as a Wellness Ambassador at Pierce Promotions in 2008. These positions provided him with foundational experience in healthcare and information management.