Alexandra Bookbinder
About Alexandra Bookbinder
Alexandra Bookbinder is a Sr. Customer Experience Associate at Melio, with a background in hospitality management and sales. She has held various positions in the hotel industry, including roles at Urgo Hotels and Resorts and Janus Hotels & Resorts.
Work at Melio Payments
Alexandra Bookbinder currently serves as a Senior Customer Experience Associate at Melio, a position she has held since 2021. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for users of Melio's payment solutions. Her responsibilities include addressing customer inquiries, providing support, and contributing to the overall improvement of customer service processes.
Previous Experience in Hospitality
Before joining Melio, Alexandra Bookbinder accumulated extensive experience in the hospitality industry. She worked as a Dual Sales Manager at Urgo Hotels and Resorts from 2018 to 2020 and at Janus Hotels & Resorts from 2020 to 2021. Her roles involved managing sales strategies and client relationships in Stamford, Connecticut. Additionally, she held various positions at Marriott International, including a Rotational Manager role at the New York Marriott Marquis and a Front Desk Associate position in Stamford.
Education and Expertise
Alexandra Bookbinder has a solid educational background in hospitality management. She earned a Bachelor of Arts in Hospitality Management from the University of New Hampshire's Peter T. Paul College of Business and Economics. Additionally, she studied at Universitat de Barcelona, where she participated in a study abroad program. Her foundational education includes attending Staples High School, which prepared her for her subsequent academic and professional pursuits.
Career Development in Sales and Management
Throughout her career, Alexandra Bookbinder has developed skills in sales and management within the hospitality sector. She began her journey as a Sales Coordinator Intern at Marriott Hotels in 2016, where she gained valuable insights into sales operations. Her progression to roles such as Front Desk Associate and Dual Sales Manager reflects her commitment to professional growth and her ability to adapt to various responsibilities in customer-facing positions.