Cordelia P Mc Kinney
About Cordelia P Mc Kinney
Cordelia P. McKinney is a Customer Experience Senior Associate at Melio, with a background in customer service and social media support across various companies. She holds a Bachelor of Arts in Mass Communication with a focus on Public Relations from the University of Bridgeport.
Work at Melio Payments
Cordelia P Mc Kinney serves as a Customer Experience Senior Associate at Melio Payments. She has held this position since 2021, contributing to the company's customer service initiatives in New York, New York. In her role, she focuses on enhancing customer interactions and ensuring a positive experience for users of Melio's payment solutions.
Previous Experience in Customer Experience
Prior to her current role, Cordelia worked at several organizations in customer experience positions. She was a CX/Social Agent at P.volve for four months in 2020, where she engaged with customers in New York. Additionally, she served as a Social Media Support Agent at Scentbird for five months in 2019, and as a Social Media/CX Agent at Dia&Co from 2016 to 2019, where she supported customer inquiries and social media interactions.
Retail Experience at Aeropostale
Cordelia began her career in retail as a Cashier/Sales Associate at Aeropostale, where she worked for two years from 2013 to 2015 in Valley Stream, NY. This role provided her with foundational experience in customer service and sales, allowing her to develop skills in direct customer interaction and transaction processing.
Education and Expertise
Cordelia earned her Bachelor of Arts in Mass Communication with a focus on Public Relations from the University of Bridgeport. She attended the university from 2012 to 2016, where she gained knowledge and skills relevant to communication strategies and public relations practices. Her education supports her roles in customer experience and social media engagement.
Leadership Experience at University of Bridgeport
During her time at the University of Bridgeport, Cordelia served as an Orientation Leader from 2013 to 2016. In this role, she facilitated the onboarding process for new students, helping them acclimate to university life. This experience contributed to her leadership skills and ability to communicate effectively with diverse groups.