Lisa Benigno
About Lisa Benigno
Lisa Benigno serves as the CX Core Manager at Melio, a position she has held since 2022. She has extensive experience in customer service and sales, having worked at companies such as ezCater, Wix.com, and HomeAdvisor.
Current Role at Melio Payments
Lisa Benigno serves as the CX Core Manager at Melio, a position she has held since 2022. In this role, she focuses on enhancing customer experience and streamlining core operations. Based in Denver, Colorado, she has contributed to the company's efforts to improve service delivery and client satisfaction.
Previous Experience at ezCater
Prior to her current role, Lisa worked at ezCater as a Customer Service Supervisor from 2019 to 2020. During her tenure in the Greater Denver Area, she managed customer service operations and supported team initiatives aimed at improving client interactions.
Experience at HomeAdvisor
Lisa held multiple positions at HomeAdvisor from 2015 to 2018. She started as a Business Customer Care representative, then progressed to roles including Business Customer Care Manager and Opportunity Team Manager. Her responsibilities included managing customer inquiries and leading teams to enhance service quality.
Sales and Marketing Background
Lisa's career includes experience in sales and marketing. She worked as a Sales Representative at Signpost for two months in 2015 and served as an Online Marketing Consultant at HomeAdvisor for six months in 2015-2016. These roles provided her with insights into customer engagement and market strategies.
Educational Background
Lisa Benigno studied Sociology at the University of Colorado Boulder, where she earned a Bachelor of Science (BS) degree from 2007 to 2014. She also attended Mount San Antonio Community College for 11 months in 2007, furthering her educational foundation.