Mendable
Mendable, originally known as SideGuide, is a Boston-based B2B company that provides an AI assistant for GTM teams, offering features like managed ingestion, support for multiple AI models, and a comprehensive dashboard for insights.
Company Overview
Mendable, formerly known as SideGuide, is an active company founded in Boston, MA. With a team of 5 employees, the company operates in the B2B industry and has been part of Y Combinator's S22 batch. Mendable provides innovative AI solutions for enterprises by enabling easier and more efficient management, automation, and retrieval of sales-related information.
Services
Mendable offers an AI-powered assistant designed for Go-To-Market (GTM) teams. This Large Language Model (LLM) assistant answers questions and automates tasks by accessing a comprehensive and continuously improving knowledge base. Other services include managed ingestion via online GUI or API, AI-powered search, technical assistance, and complete team training and management through single-sign-on. Additionally, Mendable provides features tailored for enterprises such as Role-Based Access Control (RBAC), the option to bring your own model, and Service Level Agreements (SLAs).
Products
Mendable provides a variety of product components that range from search bars and chat bubbles to full Command-Line Interfaces (CLIs) built on their API. The company supports various models including gpt-3.5-turbo, gpt-4, and claude-2, with different cost structures for each. Their 'teach the model' functionality allows users to correct AI responses for continuous learning. Mendable's dashboard offers detailed insights into usage, user queries, interactions, and satisfaction levels, enabling businesses to better understand and optimize AI interactions.
Customers
Mendable serves a range of high-profile customers including MongoDB, Doordash, Snapchat, and Coinbase. These partnerships showcase Mendable's capacity to deliver reliable and sophisticated AI solutions to leading technology companies.
Deployment
Mendable's solutions are versatile, allowing for deployment both internally and externally. The company's comprehensive API enables data sending and querying from any location, providing flexibility and scalability for enterprises. This supports businesses in maximizing the utility of Mendable's AI solutions, regardless of their operational structure or geographical constraints.