Brandy Phillips
About Brandy Phillips
Brandy Phillips serves as a Technical Customer Service representative at Mike Collins & Associates in Chattanooga, Tennessee, where she has worked since 2018. She previously held the position of Help Desk Specialist at Dalton Utilities from 2013 to 2017 and earned a Bachelor's degree in Applied Science from ITT Technical Institute-Chattanooga.
Work at Mike Collins & Associates (MCA)
Brandy Phillips has been employed at Mike Collins & Associates (MCA) since 2018, serving in the role of Technical Customer Service. In this position, she provides support and assistance to clients, ensuring that technical issues are resolved efficiently. Her work contributes to maintaining customer satisfaction and enhancing the overall service experience for users in the Chattanooga, Tennessee area.
Previous Experience at Dalton Utilities
Prior to her role at Mike Collins & Associates, Brandy Phillips worked at Dalton Utilities as a Help Desk Specialist from 2013 to 2017. During her four years in this position, she was responsible for addressing customer inquiries and troubleshooting technical problems, which helped to develop her skills in customer service and technical support.
Education and Expertise
Brandy Phillips earned her Bachelor of Applied Science degree in Computer and Information Sciences and Support Services from ITT Technical Institute-Chattanooga. She attended the institution from 2007 to 2011, completing her studies over a four-year period. This educational background has equipped her with the technical knowledge necessary for her roles in customer service and support.
Background
Brandy Phillips is based in the Chattanooga, Tennessee area. Her career in technical customer service spans several years, beginning with her education in computer sciences. Her professional journey reflects a commitment to providing effective support and solutions in the technology sector.