Jonas Brown
About Jonas Brown
Jonas Brown is a Field Service Engineer with a decade of experience at Mike Collins & Associates. He specializes in server and application migrations and has a strong background in network hardware installation and troubleshooting.
Work at Mike Collins & Associates (MCA)
Jonas Brown has been employed at Mike Collins & Associates (MCA) as a Field Service Engineer since 2014. In this role, he leads customer projects in Nashville, focusing on server and application migrations. His responsibilities include overseeing the technical aspects of these projects, ensuring successful implementation and client satisfaction.
Previous Experience at Uniguest
Prior to his current position, Jonas Brown worked at Uniguest as a Tier 2 Tech Support Analyst from 2013 to 2014. During his one-year tenure, he provided technical support and assistance, addressing complex issues and enhancing customer service experiences.
Education and Expertise
Jonas Brown studied at ITT Technical Institute-Nashville, where he earned an Associate of Applied Science in Computer Systems Networking and Telecommunications from 2011 to 2013. His education laid the foundation for his technical skills and expertise in the field.
Technical Skills and Specializations
Jonas Brown specializes in the installation and configuration of enterprise-grade firewalls, switches, and wireless systems. He is experienced in diagnosing and repairing desktops and laptops, as well as troubleshooting hardware and operating systems. His skills include installing RAM and upgrading operating systems, which contribute to his effectiveness in technical support and field service roles.