Angela R.
About Angela R.
Angela R. serves as the Head of Customer Operations at Mill, bringing extensive experience from her previous roles at Patreon and other companies in customer support and operations.
Current Role at Mill
Angela R. serves as the Head of Customer Operations at Mill, a position she has held since 2024. She operates in a hybrid work environment based in the San Francisco Bay Area. In this role, she oversees customer operations, ensuring effective service delivery and operational efficiency.
Previous Experience at Patreon
Angela R. has extensive experience at Patreon, where she held multiple roles. She served as Chief of Staff, Go-to-Market from 2023 to 2024, and as Chief of Staff to the VP of Operations from 2022 to 2023. Additionally, she was the Director of Support from 2021 to 2022, the Head of Support from 2018 to 2021, and the Director of Content Moderation from 2020 to 2021. Her tenure at Patreon spanned various aspects of customer support and operational management.
Education and Academic Background
Angela R. studied at San Francisco State University, where she earned a Bachelor of Arts in Journalism with a dual emphasis on print and online from 2008 to 2012. She also attended the University of Tübingen for a year in 2010, where she achieved proficiency in German.
Early Career and Other Roles
Angela R. began her career with various roles in community management and support. She worked as a Community Response Associate at method products inc. from 2013 to 2015 and as a Support and Community Manager at Quri for 10 months in 2013. Additionally, she held positions as a Campus Ambassador at Mr Youth in 2009 and as an Online Writing Intern at College Prowler during the same year.