Bianca Jenkins Shabazz
About Bianca Jenkins Shabazz
Bianca Jenkins Shabazz is a Customer Care Representative at Mimeo.com, where she has consistently exceeded performance metrics since 2014. She holds a Bachelor of Science degree in Business Administration and Management from the University of Tennessee at Chattanooga.
Work at Mimeo
Bianca Jenkins Shabazz has been employed at Mimeo.com as a Customer Care Representative since 2014. In this role, she has consistently exceeded individual metrics related to availability, logged calls, and minimum abandon call rates each month. She collaborates effectively with both internal and external teams to ensure successful project outcomes. Additionally, she has contributed to the development and updating of training materials and processes for the Customer Service Representative position.
Education and Expertise
Bianca Jenkins Shabazz holds a Bachelor of Science degree from the University of Tennessee, where she studied Business Administration, Human Resources, and Management. She also attended The University of Tennessee at Chattanooga, earning another Bachelor of Science degree in Business Administration and Management from 1998 to 2003. Her educational background provides her with a solid foundation in business principles and human resource management.
Previous Work Experience
Before joining Mimeo.com, Bianca Jenkins Shabazz held several positions in various organizations. She worked as an Admissions Representative at the National College of Business & Technology from 2009 to 2010. She served as a Relationship Banker at Regions Bank from 2012 to 2014. Additionally, she was a Merchandising and Sales Associate at Gameday Merchandising from 2009 to 2012 and a Retail Sales Associate at T-Mobile for six months in 2012. Earlier in her career, she was a Store Manager at Abercrombie & Fitch from 2006 to 2008.