Mia Conway
About Mia Conway
Mia Conway is a Customer Success Manager at Mimeo, where she has worked since 2018. She holds a Bachelor of Science in Textile Merchandise and Design from the University of Rhode Island and has previous experience in production and customer service roles within the fashion industry.
Work at Mimeo
Mia Conway has been employed at Mimeo as a Customer Success Manager since 2018. In this role, she focuses on ensuring client satisfaction and fostering long-term relationships with customers. Her responsibilities include addressing customer inquiries, providing support, and implementing strategies to enhance the overall customer experience. Mimeo is known for its innovative printing and document solutions, and Conway's role is pivotal in maintaining the company's commitment to customer service.
Education and Expertise
Mia Conway earned a Bachelor of Science degree in Textile Merchandise and Design from the University of Rhode Island. She attended the university from 2006 to 2010, completing her studies over a four-year period. This educational background has equipped her with knowledge and skills relevant to the textile and merchandise industries, which she has applied throughout her career.
Background
Mia Conway began her career at Global Brands Group, where she held two positions. She started as a Customer Service Representative for Private Label Accounts from 2010 to 2012, and later transitioned to the role of Production Manager for Calvin Klein Womens from 2012 to 2013. After her time at Global Brands Group, she worked as an Account Manager at Estas Brands from 2015 to 2018 before joining Mimeo.
Career Progression
Mia Conway has a diverse career trajectory in customer service and account management within the fashion and branding sectors. After her initial role at Global Brands Group, she advanced to a managerial position, demonstrating her ability to handle increased responsibilities. Her experience at Estas Brands further solidified her expertise in account management, leading to her current position at Mimeo, where she continues to develop her professional skills.