Pankaj S.
About Pankaj S.
Pankaj S. serves as the VP and Director of Services in India for Mimeo, bringing over 20 years of experience in ITES verticals. He holds multiple Six Sigma certifications and has a strong background in operations management and process improvement.
Current Role at Mimeo
Pankaj S. currently serves as the VP, Director of Services for Mimeo in India. He has held this position since 2022, working from New York, United States. In this role, he is responsible for overseeing service operations and ensuring the delivery of high-quality services to clients. His leadership experience includes managing large teams and implementing process improvements.
Previous Experience at Mimeo
Prior to his current role, Pankaj S. was the Head of India Operations at Mimeo from 2015 to 2022. During his seven years in this position, he focused on operational efficiency and quality management. His tenure at Mimeo contributed to his extensive experience in managing diverse operational functions within the organization.
Professional Background
Pankaj S. has over 20 years of experience in various ITES verticals, including E-Publishing, Legal Process Outsourcing (LPO), and Graphics Design. He has held significant positions in operations management, including his role as Associate Vice President of Operations at Affinity Express from 2014 to 2015 and as Senior Manager of Operations from 2011 to 2014.
Education and Certifications
Pankaj S. holds a B.Tech in Printing Technology from Guru Jambheshwar University of Science & Technology, which he completed from 1996 to 2000. He also earned an MBA in Operations from Symbiosis Centre of Distance Learning between 2005 and 2007. Additionally, he has achieved Six Sigma certifications, obtaining a Green Belt from the Indian Statistical Institute in 2009 and a Black Belt from Punjab Technical University in 2010.
Expertise in Process Improvement
Pankaj S. specializes in process improvement, utilizing Six Sigma methodologies to enhance operational efficiency. His expertise includes quality management, project planning, and client relationship management. He has a proven track record of optimizing processes and managing large teams to achieve organizational goals.