Adam Campfield
About Adam Campfield
Adam Campfield is a Customer Support Specialist at Mindbody, where he has worked since 2018. He contributes to employee engagement initiatives and participates in user acceptance testing to enhance customer service quality.
Work at Mindbody
Adam Campfield has been employed at Mindbody as a Customer Support Specialist since 2018. In this role, he focuses on enhancing customer experiences by providing support and training to fellow customer service representatives. His responsibilities include participating in user acceptance testing to ensure that software solutions align with customer needs prior to deployment. Additionally, he coordinates with global departments to streamline technical troubleshooting processes, specifically for gym and studio owners.
Education and Expertise
Adam Campfield studied at Madison Area Technical College from 2002 to 2004, where he earned a degree in Web Page, Digital/Multimedia and Information Resources Design. This educational background equips him with skills relevant to digital communication and multimedia design, which are beneficial in his current role in customer support.
Background
Prior to joining Mindbody, Adam worked at Zodiac Aerospace from 2015 to 2017. During his tenure, he held multiple positions including Human Resources Coordinator, Data Analyst, and HRIS Specialist. This experience provided him with a diverse skill set in human resources and data analysis, contributing to his current capabilities in customer support.
Employee Advisory Council Involvement
Adam Campfield serves on the employee advisory council at Mindbody. In this capacity, he contributes to company-wide initiatives and employee engagement strategies, helping to foster a positive workplace culture and enhance employee involvement in organizational decision-making.