Amy Rebucha
About Amy Rebucha
Amy Rebucha serves as the Lead Customer Support Specialist at MINDBODY, Inc. in Sheffield, United Kingdom, where she has worked since 2017, specializing in the Mindbody and FitMetrix platforms.
Work at Mindbody
Amy Rebucha has served as the Lead Customer Support Specialist at MINDBODY, Inc. since 2017. In this role, she specializes in supporting the Mindbody and FitMetrix platforms. Her responsibilities include addressing customer inquiries and ensuring a high level of service. Amy's position is based in Sheffield, United Kingdom, where she has contributed to the company's customer support initiatives for over seven years.
Education and Expertise
Amy Rebucha studied Psychology at Teesside University, where she earned a Bachelor of Science degree from 2008 to 2011. She furthered her education at the University of Sunderland, completing a PGCE in Further Education in 2013. This educational background has equipped her with a strong foundation in psychology and teaching, enhancing her capabilities in customer support and relationship management.
Background in Technical Support
Before joining MINDBODY, Amy worked as a Technical Support Specialist at Sky from 2014 to 2017. In this role, she developed her technical skills and gained experience in customer service. Her background in technical support complements her current position, allowing her to effectively address customer issues and provide solutions.
Skills in Customer Relationship Management
Amy Rebucha possesses strong skills in Customer Relationship Management (CRM) and problem-solving. Her expertise in these areas enables her to effectively manage customer interactions and resolve issues efficiently. Additionally, she is recognized for her excellent soft skills, which contribute to her success in her role as a customer support specialist.