Anastasiia Moroz
About Anastasiia Moroz
Anastasiia Moroz is a Senior Manager of Customer Support & Education at MindBridge, where she has worked since 2023. She has a diverse background in customer support and sales, with previous roles at Sage and Veeam Software.
Current Role at MindBridge AI
Anastasiia Moroz serves as the Senior Manager of Customer Support & Education within Global Services at MindBridge. She has held this position since 2023, contributing to the company's commitment to enhancing customer experience and support. Her role involves overseeing customer support initiatives and educational programs aimed at improving user engagement and satisfaction.
Previous Experience at MindBridge AI
Prior to her current role, Anastasiia worked at MindBridge as the Manager of Customer Support within Global Services from 2022 to 2023. In this capacity, she focused on managing customer support operations, ensuring effective communication and service delivery to clients. Her experience at MindBridge has equipped her with insights into customer needs and service optimization.
Professional Background at Sage
Anastasiia held multiple roles at Sage, starting as a Bilingual Account Manager from 2016 to 2019, where she managed client accounts in Richmond, British Columbia. She later transitioned to the role of Bilingual Customer Success Manager from 2019 to 2022, where she focused on enhancing customer satisfaction and success strategies. Her tenure at Sage spanned a total of six years.
Experience at Veeam Software
Anastasiia worked at Veeam Software in various capacities. She began as an Inside Sales Associate for France from 2014 to 2015, followed by her role as an Inside Channel Developer for France and North Africa from 2015 to 2016. These positions involved sales support and channel development, contributing to her expertise in customer relations and sales strategies.
Educational Background
Anastasiia Moroz completed her Bachelor of Economics at the Higher School of Economics from 2009 to 2013. She furthered her education in French language studies at Cours de Civilisation Française de la Sorbonne from 2013 to 2014. This educational foundation has supported her career in customer support and management roles across various industries.