Ben Syme
About Ben Syme
Ben Syme is a Product Manager at MindBridge Ai in Victoria, BC, where he has worked since 2017. He holds a Bachelor of Science in Sport Management and Marketing from Gannon University and an MBA in Strategic Management from Wilfrid Laurier University.
Work at MindBridge AI
Ben Syme has served as a Product Manager at MindBridge AI since 2017. In this role, he has contributed to the development and enhancement of the company's products, focusing on integrating advanced technology into financial auditing processes. His tenure at MindBridge AI spans over seven years, during which he has played a key role in product strategy and execution.
Education and Expertise
Ben Syme holds a Bachelor of Science (BSc) in Sport Management and Marketing from Gannon University, where he studied from 2007 to 2010. He further advanced his education by obtaining a Master of Business Administration (MBA) in Strategic Management and Organizational Behavior/Human Resources from Wilfrid Laurier University, completing his studies in 2015. His educational background supports his expertise in product management and customer success.
Background
Prior to his current role, Ben Syme worked at The Better Software Company as Director of Customer Success from 2015 to 2017. He also held the position of Community Engagement Manager at the Pacific Institute for Sport Excellence from 2011 to 2014. His early career included a decade-long role as a Facility Attendant with the District of Saanich, where he gained experience in facility operations and customer service.
Achievements
During his career, Ben Syme has developed services such as Adapted Programs aimed at community members with mobility and developmental disabilities. He has also led initiatives to improve membership retention through the introduction of a formal CRM system at PISE. Additionally, he coordinated the 2014 Times Colonist Health Challenge, contributing to marketing efforts and community engagement.
Collaborations and Projects
Ben Syme partnered with the Centre for Sport Innovation and Research to test prototype Hi-Trainer fitness equipment. This collaboration reflects his commitment to innovation in fitness and sport, aligning with his background in sport management and community engagement.