Eco Willson
About Eco Willson
Eco Willson serves as the Support Lead at Minio, Inc., where he mentors engineers and generates documentation. He has a diverse background in technical support and systems administration, having worked for companies such as PayPal, Verizon Wireless, and Red Hat.
Current Role at MinIO
Eco Willson serves as the Support Lead at MinIO, Inc. since 2018. In this role, he mentors engineers on support best practices and is responsible for generating documentation and whitepapers. His contributions are aimed at enhancing the support team's efficiency and ensuring high-quality service delivery.
Previous Experience in Technical Support
Prior to joining MinIO, Eco Willson held various technical support roles. He worked at ArcSight as a Tech Support Engineer for eight months in 2010. He later served as a Support and Technical Services Engineer at Bitglass, Inc. from 2016 to 2018. His experience includes working at CipherCloud as a Sr. Escalation Engineer and at VMware as an Enterprise Support professional.
Background in Systems Administration
Eco Willson has a background in systems administration, having worked at PayPal as a Linux and VMware Systems Administrator from 2007 to 2008. This role involved managing and supporting critical systems, contributing to his technical expertise in system operations.
Education and Expertise
Eco Willson studied Computer Science at Cabrillo College and UCSC Extension. His expertise includes working with third-party integrations of S3 compatible solutions, such as Splunk SmartStore, Teradata NOS, and Veeam. This technical knowledge supports his current responsibilities in support and documentation.
Career Progression
Eco Willson's career has spanned various roles in technical support and systems administration. He has worked at Verizon Wireless as a Sales Supervisor and at Red Hat as a Community Advocate in the Gluster Open Source and Standards group. His diverse experience has equipped him with a broad skill set applicable to his current position.