Moussa Dia
About Moussa Dia
Moussa Dia serves as the Customer Service, Direct From Artist & Wholesale Team Supervisor at Minted, where he has worked since 2022. He has a diverse background in customer service, international trade, and web development, with experience in various supervisory and managerial roles across multiple companies.
Work at Minted
Moussa Dia currently serves as the Customer Service, Direct From Artist & Wholesale Team Supervisor (Seasonal - Q4) at Minted, a role he has held since 2022. His tenure at Minted began in 2018 as a Customer Service Representative, where he worked for two years. He has held multiple positions within the company, including Customer Service Team Lead, Direct From Artist Team Lead, and Partner Support Lead, showcasing his progression and adaptability in various roles. His experience at Minted reflects a strong commitment to customer service and operational efficiency.
Education and Expertise
Moussa Dia has a diverse educational background. He completed a Bachelor of Science in International Trade and Marketing from Universidad Internacional de Canarias from 2004 to 2008. He furthered his education with an MBA in Executive Management and Administration of Companies from Canary Islands Business School in 2008-2009. In 2022, he completed a Coding Boot Camp: Full Stack Flex Program at UC Berkeley Extension. Additionally, he studied Graphic Design at UC Berkeley Extension and Futuris Formations, enhancing his skills in web development and UI/UX design.
Background
Moussa Dia has a varied professional background that includes roles in customer service, project management, and international business. He worked at Matrix Aviation Services, Inc. as a Thomas Cook Airlines Supervisor for a short period in 2019. His experience also includes positions at Global Voice Group, where he served as Director of Operations and Project Director. His early career involved managing cross-functional teams and supporting international trade initiatives, providing him with a versatile skill set applicable in diverse business environments.
Achievements
Throughout his career, Moussa Dia has demonstrated a proven track record of improving operational performance across various roles. His ability to manage cross-functional teams and adapt to different business environments highlights his organizational skills and resilience. His fluency in French, English, and Spanish enhances his communication capabilities, allowing him to engage effectively in diverse settings. His educational achievements in international trade, web development, and graphic design further contribute to his professional profile.