Neil Martin Orbase
About Neil Martin Orbase
Neil Martin Orbase is an IT Support Engineer currently employed at Minted in San Francisco, California. He has a diverse background in technology and compliance, with previous roles at companies such as JUUL Labs, Palo Alto Networks, and Fitbit.
Work at Minted
Neil Martin Orbase currently serves as an IT Support Engineer at Minted, a role he has held since 2022. His responsibilities include providing technical support and ensuring the smooth operation of IT systems within the organization. Prior to this position, he worked as a Help Desk Support Specialist at Minted from 2021 to 2022, where he assisted users with technical issues and contributed to improving IT service delivery.
Previous Experience in IT and Compliance
Neil has a diverse background in IT and compliance roles. He worked at JUUL Labs in various capacities, including Compliance - Enforcement Analyst and Legal - Brand Protection Audit Coordinator, where he focused on compliance and brand protection. His experience also includes a brief stint in cybersecurity at Palo Alto Networks and software development roles, including a position as a Student Software Engineer at Galvanize Inc.
Military Service Background
Neil served in the United States Army Reserve for 12 years, achieving the rank of Sergeant. His military service has instilled discipline and a strong work ethic, which he applies in his professional roles. This experience complements his technical skills and enhances his ability to work in high-pressure environments.
Education and Training
Neil has pursued various educational opportunities to enhance his technical skills. He studied Full Stack Development at PDX Code Guild in 2021 and completed Front End Web Development at Galvanize Inc from 2019 to 2020. Additionally, he studied ITIL, Splunk, and ServiceNow, achieving Enterprise Service Management certification in 2017.
Customer Service Experience
Neil has a background in customer service, having worked in roles such as Service Representative at the Social Security Administration and Sales Associate at Macy's. His early career experiences in retail and service-oriented positions have equipped him with strong interpersonal skills and the ability to effectively address customer needs.