Rey Aguilar
About Rey Aguilar
Rey Aguilar is a Technical Support Engineer 2 with extensive experience in the information technology sector, currently working at Mirantis in Austin, Texas. He holds multiple IT certifications and has expertise in Kubernetes and Linux, along with strong troubleshooting skills in Salesforce.com.
Current Role as Technical Support Engineer 2
Rey Aguilar currently holds the position of Technical Support Engineer 2 at Mirantis, where he has been employed since 2022. His role involves providing advanced technical support and troubleshooting services, particularly focusing on Kubernetes and Linux environments. Based in the Austin, Texas Metropolitan Area, he utilizes his expertise to assist clients with complex technical issues, ensuring efficient resolution and customer satisfaction.
Previous Experience at Mirantis
Rey Aguilar has a notable history with Mirantis, having worked there in various capacities. He began as a Junior Engineer from 2020 to 2021 and later advanced to the role of Staff Engineer from 2021 to 2022. During his tenure, he gained valuable experience in technical support and engineering, contributing to projects that enhanced the company's service offerings in the IT sector.
Education and Certifications
Rey Aguilar studied at the CEED - Center for Education and Economic Development for 11 months in 2018. He also attended South Texas College from 2006 to 2008, where he completed two years of study. Aguilar holds multiple IT certifications, including Certified Kubernetes Administrator (CKA), Linux Professional Institute Certification Level 1 (LPIC-1), Security+ (Sec+), Network+ (Net+), and A+ certification. These qualifications underscore his expertise in the information technology field.
Background in Information Technology
Rey Aguilar has a demonstrated history of working in the information technology and services industry. His career includes roles such as IT Technician/Intern at the Information Technology Association from 2018 to 2020, and as a PC/Desktop Technician at CompuCom for one month in 2020. He also worked briefly as a Technician at Peak Systems, Inc. in 2020. This diverse experience has equipped him with strong troubleshooting and technical support skills.
Technical Skills and Expertise
Rey Aguilar possesses strong technical skills, particularly in troubleshooting and technical support. He has specialized knowledge in Salesforce.com, which complements his expertise in Kubernetes and Linux. These skills are critical in the IT industry, allowing him to effectively address and resolve technical challenges faced by clients and organizations.