Alex Pennock
About Alex Pennock
Alex Pennock serves as the Associate Director of End User Experience at Mirati Therapeutics, where he focuses on stakeholder engagement and service management. He has a background in IT services management, having previously held positions at Quidel, Cetera Financial Group, and Allergan.
Work at Mirati Therapeutics
Alex Pennock serves as the Associate Director of End User Experience at Mirati Therapeutics, a position he has held since 2022. Based in San Diego, California, he focuses on enhancing the end-user experience within the organization. His role involves building strong stakeholder engagement and leveraging business knowledge to create sustainable value for the company.
Previous Experience in IT Services
Before joining Mirati Therapeutics, Alex Pennock worked at Cetera Financial Group as the Senior Manager of IT End User Services from 2018 to 2022. Prior to that, he was the IT Service Desk Manager at Quidel from 2014 to 2017. He also held the position of IT Help Desk Lead at Allergan from 2012 to 2014. His diverse experience in IT services has equipped him with a strong focus on service management and continual process improvement.
Education and Expertise
Alex Pennock is pursuing a Bachelor of Science in Information Technology Management at National University, a program he has been engaged in since 2009. His educational background provides him with a solid foundation in IT principles and practices, contributing to his expertise in managing end-user services and improving IT processes.
Background in IT Management
Throughout his career, Alex Pennock has demonstrated a commitment to developing and streamlining IT processes to align with business objectives. His experience across various organizations has allowed him to build deep stakeholder engagement and enhance the overall effectiveness of IT services.