Ella Adam
About Ella Adam
Ella Adam is a customer service professional currently working as a Zoom Host at Federatie Medisch Specialisten and as a Customer Service representative at Momo Medical, both based in Delft, Netherlands. She has a background in health-related roles and is pursuing a Bachelor of Science in Architecture, Urbanism & Building Science at Delft University of Technology.
Current Role at Momo Medical
Ella Adam currently serves as a Customer Service representative at Momo Medical, a position she has held since 2022. She works in a hybrid capacity from Delft, combining both in-office and remote work. In this role, she acts as the primary contact for employees in nursing homes, addressing and resolving their issues. Her responsibilities include providing support and ensuring effective communication between the organization and its clients.
Previous Experience at GGD Haaglanden
Prior to her role at Momo Medical, Ella Adam worked at GGD Haaglanden as a Bron- en Contactonderzoeker from 2020 to 2021. This position was based in Den Haag and involved hybrid work arrangements. During her time there, she contributed to public health initiatives, focusing on contact tracing and investigation efforts.
Education and Academic Background
Ella Adam has a diverse educational background. She studied at Bernard Lievegoed College, where she completed her HAVO from 2013 to 2018 and later achieved VWO NG/NT from 2018 to 2020. She is currently pursuing a Bachelor of Science in Architecture, Urbanism & Building Science at Delft University of Technology, a program she began in 2021 and is expected to complete in 2024. Additionally, she participated in a student exchange program at The University of Queensland in 2024.
Involvement in BedSense Innovation
In her current role at Momo Medical, Ella Adam assists in the innovation of BedSense, a product designed to enhance care in nursing homes. This initiative reflects her commitment to improving healthcare services and her active participation in projects that aim to benefit the elderly population.