Joseph P.
About Joseph P.
Joseph P. is a CRM Manager with extensive experience in customer relationship management, email marketing, and data analytics. He has worked for notable organizations such as the Miami Marlins and Monumental Sports & Entertainment, implementing strategies that enhance team efficiency and grow customer databases.
Work at MONUMENTAL
Joseph P. currently serves as the CRM Manager at Monumental Sports & Entertainment, a position he has held since 2021. In this role, he has expanded his responsibilities to include email marketing, text-based marketing, external event marketing, predictive analytics, and data visualization. His work focuses on enhancing customer relationship management and improving data-driven strategies to support the organization’s marketing initiatives.
Previous Experience in CRM
Before joining Monumental Sports & Entertainment, Joseph P. worked as a CRM Analyst for the Miami Marlins from 2018 to 2021. During his three years in this role, he implemented new procedures that increased team efficiency and added value to CRM and data management. He also contributed to a 10% growth in the customer database through innovative collection strategies. Prior to that, he served as the CRM Manager for the Lakewood BlueClaws from 2016 to 2018.
Education and Expertise
Joseph P. earned his Bachelor's degree in Business, Management, Marketing, and Related Support Services from Marist College. His education, completed between 2006 and 2010, provided him with a strong foundation in business principles and marketing strategies, which he applies in his current and previous roles in customer relationship management.
Background in CRM Management
Joseph P. has a solid background in CRM management, with experience spanning several years in the sports industry. His roles have involved overseeing CRM strategies, enhancing customer engagement, and utilizing data analytics to inform decision-making. His expertise includes developing marketing initiatives that leverage customer data to drive growth and improve organizational performance.