Joshua Smith
About Joshua Smith
Joshua Smith is a Guest Service Representative with extensive experience in operations and guest services, currently working at Monumental Sports & Entertainment and the University of Maryland. He holds a Master of Science in Higher Education Administration from The George Washington University and has a background in broadcast journalism.
Work at MONUMENTAL
Joshua Smith has served as a Guest Service Representative at Monumental Sports & Entertainment since 2018. In this role, he focuses on enhancing the guest experience during various events. His extensive experience in guest services spans over six years, contributing to the overall satisfaction of attendees at sporting events and other activities organized by the company.
Current Roles in Higher Education
Joshua Smith currently holds the position of Operations Coordinator at the University of Maryland, a role he has maintained since 2021. Additionally, he serves as the Athletic Operations Manager at The George Washington University, a position he has held since 2020. His work in these roles involves overseeing operations related to athletics and ensuring smooth functioning within the educational environment.
Educational Background
Joshua Smith earned a Master of Science in Higher Education/Higher Education Administration from The George Washington University, studying from 2020 to 2022. He also holds a Bachelor of Science in Broadcast Journalism from Bowie State University, which he completed in 2019. Earlier, he obtained an Associate's degree in General Studies from Montgomery College, studying from 2015 to 2018.
Previous Experience in Marketing
Before his current roles, Joshua Smith worked as a Game Day Marketing professional for the Washington Redskins during the 2019 season. His responsibilities included contributing to marketing efforts aimed at enhancing the game day experience for fans. He also served as a Promotions Assistant at Cumulus Media from 2019 to 2020, where he was involved in promotional activities.
Broadcast Journalism Background
Joshua Smith has a background in broadcast journalism, having studied this field at Bowie State University. This educational experience complements his current roles in operations and guest services, providing him with skills that are beneficial in communication and engagement with guests and stakeholders.