Nicole M.
About Nicole M.
Nicole M. is an experienced human resources professional currently working in Guest Relations at Monumental Sports & Entertainment. She has held various leadership roles in federal agencies, including the U.S. Department of Homeland Security and the USDA, and has over a decade of experience in change management and program delivery.
Work at MONUMENTAL
Nicole M. has been working at Monumental Sports & Entertainment as a Guest Relations professional since 1997. With over 27 years of experience in this role, she has contributed to enhancing the guest experience and fostering positive relationships within the organization. Her long tenure reflects her commitment to the company and its values.
Career at U.S. Department of Homeland Security
Nicole M. served at the U.S. Department of Homeland Security in various roles. From 2014 to 2015, she was the Director of Human Resources in the Office of Inspector General. Prior to that, she held the position of Director, Workforce Effectiveness/Chief, Employee Services from 2009 to 2014. Her work focused on enhancing workforce effectiveness and managing human resources initiatives.
Experience at USDA and EPA
At the U.S. Department of Agriculture (USDA), Nicole M. worked as the Director of Human Resources Management from 2015 to 2020. Her responsibilities included overseeing human resources functions in the Washington D.C. Metro Area. Additionally, she was the Chief of the Employee Services Branch at the U.S. Environmental Protection Agency (EPA) from 2005 to 2009, where she managed employee services and support.
Educational Background
Nicole M. studied at St. Mary's College of Maryland, where she earned a Bachelor's degree in Economics from 1989 to 1993. She furthered her education at Central Michigan University, achieving a Master's degree in Administration from 1993 to 1994. Her academic background supports her extensive career in human resources and organizational management.
Leadership and Professional Partnerships
Nicole M. has over a decade of experience providing leadership to federal agencies, focusing on change management and quality program delivery. She has built strong professional partnerships to aid executive decision-making, ensuring adherence to high standards of integrity and best practices. Her leadership style emphasizes promoting employment equity and diversity within organizations.