Ryan Shapiro
About Ryan Shapiro
Ryan Shapiro serves as the Director of Ticket Sales at Monumental Sports & Entertainment, a position he has held since 2019. He has a background in sales with previous roles at the Pittsburgh Pirates and the U.S. Secret Service.
Work at MONUMENTAL
Ryan Shapiro has been with Monumental Sports & Entertainment since 2013. He started as an Inside Sales Representative and progressed to Manager of Inside Sales from 2013 to 2017. Following this role, he served as Director of Inside Sales for two years until 2019. Currently, he holds the position of Director of Ticket Sales, a role he has maintained for five years. His tenure at Monumental has involved various responsibilities related to ticket sales and customer engagement.
Previous Experience with Pittsburgh Pirates
Before joining Monumental Sports & Entertainment, Ryan Shapiro worked at the Pittsburgh Pirates. His roles included Account Executive in Group Sales and Service from 2012 to 2013, and Account Executive in New Business Development from 2011 to 2012. He also served as an Inside Sales Representative from 2010 to 2011. His experience at the Pirates provided him with foundational skills in sales and customer relations within the sports industry.
Education and Expertise
Ryan Shapiro has gained diverse experience in sales and customer service throughout his career. His expertise includes ticket sales strategies, customer relationship management, and business development. He has developed a strong understanding of the sports industry through his various roles, particularly in ticket sales and account management.
Internship with U.S. Secret Service
In 2010, Ryan Shapiro completed a one-month externship with the U.S. Secret Service in Washington, D.C. This experience provided him with insights into organizational operations and the importance of security and protocol in high-stakes environments.