Akrofi K.
About Akrofi K.
Akrofi K. is a Technical Support Engineer with extensive experience in product development, quality assurance, and client support. He has worked at Mood Media since 2015 and previously held a position at Dmx Inc, demonstrating a commitment to secure media solutions and professional integrity.
Work at Mood Media
Akrofi K. has served as a Technical Support Engineer at Mood Media since 2015. With nine years of experience in this role, he is based in Norcross, GA. His responsibilities include providing technical assistance and support for various products and services offered by the company. Akrofi's role involves addressing client inquiries, troubleshooting issues, and ensuring customer satisfaction through effective solutions.
Current Role at Dmx Inc
In addition to his position at Mood Media, Akrofi K. has been working as a Technical Support Engineer at Dmx Inc since 2010. He has accumulated 14 years of experience in this role, also located in Norcross, GA. His work focuses on delivering secure media solutions and enhancing interactive user experiences, contributing to the overall success of the company.
Education and Expertise
Akrofi K. earned a Bachelor of Science (B.S.) degree in Telecommunications/Electronic Media from Eastern Michigan University, where he studied from 1998 to 2006. His educational background supports his expertise in product development, quality assurance, and client support, both pre- and post-sales. This foundation enables him to effectively address technical challenges and support client needs.
Previous Experience at Video Technics, Inc.
Before his current roles, Akrofi K. worked at Video Technics, Inc. as a Software Quality Assurance Engineer from 2007 to 2008. During his 11 months in this position, he focused on ensuring the quality and reliability of software products. His experience in quality assurance has contributed to his skills in delivering secure media solutions.
Professional Advocacy
Akrofi K. advocates for a lifestyle of vigilance and integrity in professional practices. This commitment reflects his approach to work and interactions with clients, emphasizing the importance of ethical conduct and responsibility in the technical support field.