Emanuel Turbuc
About Emanuel Turbuc
Emanuel Turbuc is a Client Support Specialist at Mood Media, where he has worked since 2014. He has a background in Information Technology and Philosophy, with extensive experience in client support and technical troubleshooting.
Work at Mood Media
Emanuel Turbuc has been employed at Mood Media since 2014. He began his tenure as a Junior Client Support Representative and transitioned to the role of Client Support Specialist in 2015. His responsibilities include providing technical assistance and support to clients, ensuring their needs are met effectively. Emanuel previously served as the French & Italian Client Support Supervisor from 2014 to 2018, where he managed client interactions in those languages. His experience at Mood Media spans nearly a decade, highlighting his commitment to the organization.
Education and Expertise
Emanuel Turbuc has a diverse educational background in information technology and philosophy. He studied at Microsoft – Windows 8 IT Camp, where he completed a program in Information Technology in 2015. He also attended Cisco Networking Academy, earning a qualification in Hardware and System Software. Emanuel's studies in philosophy were conducted at Institut Saint Jean - Genève and ECOLE SAINT-JEAN. His technical expertise includes integrating commerce applications with Moki SDK, managing mobile devices using AirWatch Portal, and troubleshooting digital signage media players with BrightSign solutions.
Background
Emanuel Turbuc has a varied professional background that includes roles in technical support and client services. Before joining Mood Media, he worked at TELUS International Europe as a Senior Technical Support Specialist for seven months in 2014. He also gained experience as a Technical Support Agent at CGS Romania from 2011 to 2014. His early education in sports and exercise at L.P.S. Bacău laid the foundation for his analytical and problem-solving skills, which he has applied throughout his career.
Skills and Tools Utilized
In his role as Client Support Specialist, Emanuel Turbuc utilizes a variety of specialized tools and software to enhance client support capabilities. He employs ITSM for ticketing, MVision for monitoring, and Cassiopea for database management. His skills extend to integrating commerce applications and managing mobile devices within organizations. Emanuel's proficiency in these tools enables him to provide effective solutions and support to clients, ensuring smooth operations within the organization.