Rachel O'donnell
About Rachel O'donnell
Rachel O'Donnell is a Software Test Engineer with over 20 years of experience in quality assurance and user-centric design. She has worked at Mood Media since 2013 and previously held positions at DMX MUSIC LLC and as a Product Support Engineer.
Current Role as Software Test Engineer
Rachel O'donnell currently serves as a Software Test Engineer at Mood Media, a position she has held since 2013. In this role, she builds test cases and performs manual tests, which reflects her strong foundation in quality assurance processes. Her responsibilities include providing input on GUI layout and functionality to enhance user experience, demonstrating her commitment to user-centric design. Additionally, she regularly communicates with developers to report bugs and suggest improvements, highlighting her collaboration skills within the development team.
Previous Experience at Mood Media
Prior to her current role, Rachel worked at Mood Media as a Product Support Engineer from 2007 to 2013. During her six years in this position, she was based in Seattle, Washington. Her work involved supporting the ProFusion product line, where she gained valuable experience in product support and customer interaction. This role laid the groundwork for her transition into software testing, allowing her to build on her knowledge of the products and user needs.
Background in Quality Assurance
Rachel's career in quality assurance began at DMX MUSIC LLC, where she worked as a Product Fulfillment (Quality Assurance) specialist from 2001 to 2006. This five-year experience in Seattle provided her with a solid understanding of quality assurance processes and product fulfillment. Her early exposure to quality assurance has contributed to her extensive knowledge and skills in testing and product support.
Educational Background
Rachel O'donnell studied at Henry Cogswell College, where she earned a Bachelor of Arts degree in Computer and Video Imaging from 1998 to 2001. This educational background equipped her with foundational knowledge in technology and design principles, which she applies in her current role as a Software Test Engineer. Her academic training has been instrumental in her career development within the software and quality assurance fields.
Expertise in Database Management
In her current role, Rachel is responsible for upgrading SQL server databases and services in the QA environment. This responsibility showcases her expertise in database management, an essential skill in ensuring the reliability and performance of software applications. Her experience with database systems complements her work in software testing and quality assurance.