Serban Mihai
About Serban Mihai
Serban Mihai is a Supervisor currently working at Mood Media in Bucharest, Romania, where he has held the position since 2018. He has a diverse background in customer service and team leadership, with previous roles at Clearanswer Call Centres, Billa Romania, and Romastru Trading SRL.
Current Role at Mood Media
Serban Mihai has been employed at Mood Media since 2018, where he holds the position of Supervisor. In this role, he oversees various operational aspects within the company, ensuring effective management and coordination of tasks. His experience contributes to the company's objectives in delivering quality media solutions.
Previous Experience at Mood Media
Before becoming a Supervisor, Serban Mihai worked at Mood Media as an Audio Visual Technician from 2016 to 2018. In this capacity, he was responsible for the installation and maintenance of audio-visual equipment, enhancing the overall media experience for clients.
Work History in Customer Service
Serban Mihai has extensive experience in customer service roles. He worked as a Customer Service Agent at CGS Romania from 2007 to 2008 and later as an Agent Serviciu Clienti at walter services Romania S.R.L. from 2008 to 2012. These positions provided him with skills in client interaction and service delivery.
Early Career in Commercial Trading
Serban Mihai began his career in commercial trading at Billa Romania, where he served as a Commercial Trader for 10 months in 2005. This role involved managing trade operations and developing relationships with suppliers, laying the groundwork for his future roles in various sectors.
Education Background
Serban Mihai studied at Universitatea Ecologică din București. This educational background provided him with foundational knowledge that supports his professional endeavors in various roles throughout his career.