Bob Michaels
About Bob Michaels
Bob Michaels is the Senior Manager of Enterprise Operations at Moz, where he has worked since 2018. He has extensive experience in project management and operations, having previously held positions at Amazon.com, Story Worldwide, and Priceline.com.
Current Role at Moz
Bob Michaels serves as the Senior Manager of Enterprise Operations at Moz, a position he has held since 2018. In this role, he manages technical escalation and triage, ensuring the efficient resolution of complex issues within the enterprise operations. He has implemented centralized process development initiatives aimed at enhancing the efficiency of Moz's Account Management team. His responsibilities also include driving API-based solutions to support the growth of Moz's customer bases.
Previous Experience at Amazon.com
Prior to his current role, Bob Michaels worked at Amazon.com from 1996 to 2002. During his six years there, he held multiple positions, including Website Liaison, Producer, Content Manager, and Project Manager. His experience at Amazon provided him with a solid foundation in managing web content and projects in a fast-paced environment.
Career at Story Worldwide
Bob Michaels was employed at Story Worldwide from 2006 to 2014 as the Director of Project Management. Over his eight-year tenure, he was responsible for overseeing project management initiatives, contributing to the company's operational success in Seattle, WA.
Experience at Priceline.com
Before joining Moz, Bob Michaels worked at Priceline.com as a Senior Web Producer from 2004 to 2006. His two years at Priceline involved managing web production tasks, further enhancing his expertise in digital content management.
Educational Background
Bob Michaels completed his high school education at Newington High School from 1986 to 1990. He then attended The George Washington University, where he studied Psychology and earned a Bachelor of Arts degree from 1990 to 1994. This educational background has contributed to his understanding of user behavior and team dynamics in his professional roles.