Meghan Pahinui
About Meghan Pahinui
Meghan Pahinui serves as a Senior Learning & Development Specialist at Moz, where she oversees the help documentation library and collaborates on content creation. She has contributed to the 'Local Business Content Marketing Guide' and actively writes for the Moz Blog.
Current Role at Moz
Meghan Pahinui serves as a Senior Learning & Development Specialist at Moz, a position she has held since 2021. In this role, she oversees the comprehensive library of help documentation for the Moz tool suite, ensuring that the materials are accurate, accessible, and continuously improved. She collaborates closely with PR teams to ensure alignment with the company's broader messaging and goals. Additionally, she leads content-focused projects, demonstrating effective project management skills to meet deadlines and deliver high-quality outcomes.
Previous Experience at Moz
Prior to her current role, Meghan Pahinui worked at Moz in various capacities. She served as a Customer Support Engineer from 2017 to 2020, where she gained experience in customer interactions and technical support. Following this, she transitioned to the role of Learning & Documentation Specialist from 2020 to 2021. During her time at Moz, she implemented processes for visual content creation, enhancing the scope and audience for content initiatives, and actively contributed to the Moz Blog.
Work Experience at Romac Industries, Inc.
Meghan Pahinui has held multiple positions at Romac Industries, Inc. She started as a Customer Service Representative from 2013 to 2015, then advanced to Customer Service Lead from 2015 to 2017. In 2017, she briefly worked as an Assistant Inside Sales Manager for three months. Her roles at Romac Industries involved direct customer interaction and support, contributing to her skills in communication and service management.
Educational Background
Meghan Pahinui studied at the University of Washington, where she earned a Bachelor of Arts degree in Comparative Literature and Cinema Studies from 2004 to 2011. This educational background provided her with a foundation in critical thinking and analysis, which she applies in her current role in learning and development.
Content Development and Instructional Design
In her current position, Meghan develops and implements coursework focused on learning SEO, combining instructional design with subject matter expertise. She applies instructional design principles to enhance the effectiveness of learning materials, ensuring they meet the diverse needs of the audience. She utilizes tools such as Skilljar, Zendesk, Camtasia, and Canva to streamline learning and development processes, optimizing content creation and delivery.