Olivier Joseph
About Olivier Joseph
Olivier Joseph is a Geographic Service Manager for Europe at MTS Systems Corporation, where he has worked since 2017. He has extensive experience in service management across multiple European countries and a strong background in engineering and technical services.
Current Role at MTS Systems Corporation
Olivier Joseph serves as the Geographic Service Manager for Europe at MTS Systems Corporation, a position he has held since 2017. Based in Créteil, he oversees the service business's profit and loss across six European countries, including France, Germany, the UK, Italy, Spain, and the Nordic countries. His role involves strategic management and operational oversight to ensure effective service delivery and customer satisfaction across diverse markets.
Previous Experience at MTS Systems Corporation
Olivier Joseph has a long history with MTS Systems Corporation, having worked in various roles since 1999. He served as a Simulation Test Consultant from 1999 to 2004, then transitioned to the position of France & Norden Service Manager from 2004 to 2013. Following that, he was the European Service Sales Manager from 2013 to 2017. His tenure at MTS Systems has provided him with extensive experience in service management and sales strategies.
Education and Qualifications
Olivier Joseph holds a Master of Engineering (M.Eng.) in Mechanical Engineering from Ecole supérieure des Techniques aéronautiques et de Construction automobile, where he studied from 1989 to 1993. Additionally, he earned a DUT in Thermodynamics application from IUT Lorient, studying Energy Management and Systems Technology/Technician from 1986 to 1988. His educational background supports his expertise in technical services and engineering.
Experience at General Motors
Before joining MTS Systems Corporation, Olivier Joseph worked at General Motors from 1994 to 1999. He began as a Test Engineer and later advanced to the role of Validation Manager. His experience at General Motors contributed to his technical knowledge and skills in engineering and validation processes, which he has applied throughout his career.
Expertise in Service Management
Olivier Joseph has developed significant expertise in identifying growth levers and opportunities for cross-selling and up-selling within technical services and sales strategies. He has a strong track record in leading cross-national and cross-cultural program teams, focusing on organizational and process improvements to enhance response times and service quality.