William J Ramirez
About William J Ramirez
William J. Ramirez is a systems team member at Murex in New York, NY, where he has worked since 2011. He has a background in network engineering and liberal arts, and he has experience in managing hardware and software inventory, as well as performing system upgrades and technical support.
Work at Murex
William J Ramirez has been part of the systems team at Murex since 2011, contributing to the organization for over 13 years in New York, NY. His role involves managing various aspects of the company's systems infrastructure. Notably, he led the upgrade of the company's systems from Office 2003 to Office 2007, ensuring a smooth transition and minimal disruption to operations. Additionally, he manages inventory for all hardware, software, and licensing information, which is critical for maintaining operational efficiency.
Education and Expertise
William J Ramirez studied at Queensborough Community College, where he earned an Associate in Applied Science (A.A.S) degree in liberal arts from 1992 to 1994. He furthered his education at the Chubb Institute of Westbury, obtaining an Associate of Science (A.S) degree in Network Engineering from 2001 to 2003. His educational background provides a strong foundation for his technical skills and expertise in systems management and network engineering.
Previous Experience in IT Support
Before joining Murex, William J Ramirez worked as a Help Desk Support Specialist at Independent Financial from 2007 to 2008. In this role, he was responsible for ordering laptops, desktops, printers, and monitors for both the home office and the UK office. He also configured and troubleshot Lifesize and Polycom video conferencing units, demonstrating his proficiency in managing communication technologies.
Technical Skills and Tools
William J Ramirez has utilized various tools and technologies throughout his career. He employed Symantec Ghost and KBOX to create a standard corporate image for laptops and desktops, ensuring consistency across devices. Additionally, he performed backups using Backup Exec backup software, which is essential for data protection and recovery. His technical skills are integral to his role in systems management.