Ashley Kyles
About Ashley Kyles
Ashley Kyles is a Customer Service Analyst at Mutual of Omaha, where she has worked since 2017. She has extensive experience in property and casualty insurance and is dedicated to resolving customer inquiries efficiently.
Work at Mutual of Omaha
Ashley Kyles has been employed at Mutual of Omaha as a Customer Service Analyst since 2017. In this role, she focuses on resolving customer inquiries efficiently, aiming to address issues in a single call. Her tenure at Mutual of Omaha spans over seven years, during which she has developed a strong understanding of customer service dynamics within the insurance industry.
Education and Expertise
Ashley Kyles studied at Rio Salado College, where she completed a program in Utilities in 2013. This educational background complements her extensive experience in the property and casualty insurance sector. Her expertise includes both the sale and servicing of insurance policies, which has contributed to her effectiveness in customer service roles.
Professional Background
Before joining Mutual of Omaha, Ashley Kyles held various positions in customer service and support. She worked at Aetna as a seasonal customer service representative from 2012 to 2013. Following that, she served as Help Desk Support at Modis for two months in 2012. Additionally, she worked at Randstad as an Initial Loss Report Representative in 2015 and as an Account Service Representative from 2013 to 2014, both in the Phoenix, Arizona area.
Achievements in Customer Service
Ashley Kyles has a proven track record of increasing sales while effectively managing customer needs in the property and casualty insurance sector. Her commitment to resolving customer inquiries on the first call reflects her dedication to customer satisfaction and operational efficiency.