Mary Jane Genio
About Mary Jane Genio
Mary Jane Genio is a Sales Assistant with a background in bookkeeping and customer support. She has experience in e-commerce management, particularly on Amazon platforms, and has held various customer service roles over the years.
Current Role at My Amazon Guy
Mary Jane Genio is currently employed as a Sales Assistant at My Amazon Guy, where she has been working since 2024. In this role, she utilizes her skills in e-commerce management, particularly focusing on Amazon platforms. Her responsibilities include providing customer support and fulfillment services, contributing to the overall efficiency of the sales process.
Previous Work Experience
Mary Jane Genio has extensive experience in customer service roles across various companies. She worked at Sitel Group as a Customer Service Specialist for six months in 2013-2014. Following that, she spent two years at TeleTech Philippines in the same capacity from 2014 to 2016. She continued her career at Concentrix as a Customer Service Specialist for one year from 2016 to 2017, and then worked at iQor as an Inbound Customer Service Representative for six years until 2023. Additionally, she served as a Virtual Office Assistant at OFP for one year from 2020 to 2021.
Education and Qualifications
Mary Jane Genio studied at the National College of Business and Arts - Fairview, Quezon City, where she achieved a Bachelor of Business in Accountancy from 2002 to 2004. She furthered her education at the Asian Institute of Science and Technology, focusing on Accounting Technology/Technician and Bookkeeping, where she completed a program in Business Information Management from 2011 to 2012.
Professional Skills and Expertise
Mary Jane Genio possesses a diverse skill set that includes bookkeeping services, customer support, and social media management. Her expertise in e-commerce management, particularly with Amazon platforms, allows her to effectively contribute to sales and customer fulfillment processes. Her background in customer service enhances her ability to support clients and manage inquiries efficiently.