Ludwig Gerdes
About Ludwig Gerdes
Ludwig Gerdes is a Lead Support Engineer with extensive experience in technical roles across various companies, including G2 and ixlayer. He has a background in software engineering and product management, complemented by a degree in Business Administration.
Current Role at n8n
Ludwig Gerdes serves as the Lead Support Engineer at n8n, a position he has held since 2024. In this role, he is responsible for overseeing support operations and ensuring that users receive effective assistance with the platform. His expertise in technical support and engineering contributes to enhancing user experience and resolving complex issues.
Previous Experience at G2
Ludwig Gerdes has a notable history with G2, where he held multiple roles from 2015 to 2021. He began as a Content Specialist, then transitioned to a Junior Software Engineer, followed by a Software Engineer, and finally a Technical Support Engineer. His diverse roles at G2 allowed him to develop a comprehensive understanding of both technical and customer support processes.
Technical Product Management at ixlayer
In 2022, Ludwig worked as a Technical Product Manager at ixlayer for five months. His responsibilities included managing product development and ensuring alignment between technical capabilities and user needs. This role further solidified his skills in product management within a remote work environment.
Educational Background
Ludwig Gerdes studied at Northern Illinois University, where he earned a Bachelor of Science (BS) in Business Administration. Additionally, he completed a program at Bloc, focusing on Computer Programming with an emphasis on Rails Fundamentals. This educational foundation supports his technical and managerial expertise.
Entrepreneurial Ventures
Ludwig co-founded Coda Tech, LLC in 2023, where he contributed to the development of innovative solutions in the tech sector. He also served as the Founder and Chief Executive Onion at TwoFold AI for four months in 2023. These ventures reflect his commitment to entrepreneurship and advancing technology.