Denisse R.
About Denisse R.
Denisse R. is a Senior Technical Support Specialist at NanoCellect Biomedical, Inc., with a Master of Science in Biotechnology from California State University San Marcos. She has extensive experience in technical support and research roles across the biotechnology and medical device sectors.
Current Role at NanoCellect Biomedical
Denisse R. currently serves as a Senior Technical Support Specialist at NanoCellect Biomedical, Inc. She has held this position since 2023, contributing her expertise to the company's technical support operations. Prior to this role, she worked as a Technical Support Specialist at the same organization from 2021 to 2023. In her current capacity, she utilizes her comprehensive understanding of life sciences to address and resolve complex technical issues.
Previous Experience in Biotechnology
Denisse R. has a diverse background in the biotechnology sector. She worked at Bio-Techne as a Research and Development Chemist II from 2015 to 2019, where she focused on product development. Additionally, she served as a Quality Technical Services Specialist at Bio-Techne from 2013 to 2015. Her experience also includes a role as a Technical Support Specialist II at GenMark Diagnostics from 2019 to 2021, where she supported diagnostic technologies.
Educational Background in Life Sciences
Denisse R. earned a Master of Science (M.S.) in Biotechnology from California State University San Marcos, completing her studies from 2012 to 2014. Prior to this, she obtained a Bachelor of Science (B.S.) in Molecular Biology from the same institution, graduating in 2011. Her educational background provides a solid foundation for her work in technical support and complaint handling within the biotechnology and medical device industries.
Technical Skills and Expertise
Denisse R. possesses strong technical skills that enhance her role in technical support. She has expertise in Microsoft Word and Excel, which are essential tools for managing technical documentation and data analysis. Her comprehensive understanding of life sciences further supports her ability to handle complex technical issues effectively. This combination of skills is critical in her interactions with clients and in providing high-quality support.
Diverse Work History
Denisse R. has a varied work history that spans multiple sectors, including biotechnology, in-vitro diagnostics, medical devices, and pharmaceuticals. She has also held roles outside of her primary field, such as a Health Educator/Outreach at Vista Community Clinic and a Human Resources/Salesfloor Team Member at Target. This diverse experience contributes to her well-rounded perspective in her current technical support role.