Alden Miles
About Alden Miles
Alden Miles is the Head of Product Operations at Narvar, with extensive experience in product management and e-commerce across various companies. He has held key positions at organizations such as Cole Haan, David Yurman, and Sephora, and is actively involved in community support and sustainability initiatives.
Current Role at Narvar
Alden Miles serves as the Head of Product Operations at Narvar, a position he has held since 2023. In this role, he focuses on optimizing product operations to enhance customer experiences and streamline processes. His expertise in product management and operations contributes to Narvar's mission of improving post-purchase experiences for consumers.
Previous Experience in Product Management
Alden Miles has held several significant positions in product management prior to his current role. He was the Vice President of Product at Sunday from 2021 to 2023. Before that, he served as the Senior Director of Ecommerce at David Yurman from 2013 to 2015. His tenure at Trove as Vice President of Product from 2018 to 2021 further solidified his expertise in product strategy and development.
Educational Background
Alden Miles holds a Bachelor of Arts degree in Religion from Washington and Lee University. He furthered his education by obtaining a Master of Business Administration (MBA) with a focus on Marketing and Entrepreneurship from UNC Kenan-Flagler Business School. This educational foundation supports his strategic approach to product operations and management.
Community Engagement and Sustainability Initiatives
Alden Miles actively supports local communities through non-profit work and involvement in town government. He has partnered with brands like Lululemon, Patagonia, and REI to develop resale programs aimed at reducing the environmental impact of the fashion industry. His commitment to sustainability extends to inspiring the next generation through community engagement.
Notable Achievements in Product Development
Throughout his career, Alden Miles has led initiatives that emphasize customer-centric approaches. At Sephora, he delivered an award-winning community program recognized by CLIO and Gartner Spark of Genius. He has also utilized computer vision and AI to enhance customer engagement tools, contributing to effective customer acquisition and retention strategies.