Samantha Casey
About Samantha Casey
Samantha Casey is an Enterprise Customer Success Manager with a diverse background in logistics and vendor performance management. She has held various roles at companies including GlobalTranz, Wayfair, and Walmart eCommerce, and she holds a Bachelor of Science in Business Management and International Business from Arizona State University.
Current Role at Narvar
Samantha Casey serves as an Enterprise Customer Success Manager at Narvar, a position she has held since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring the successful implementation of Narvar's solutions for enterprise clients. Her responsibilities include managing client relationships, addressing customer needs, and driving product adoption to maximize value for users.
Previous Experience at Walmart eCommerce
Samantha Casey has extensive experience at Walmart eCommerce, where she worked in various managerial roles from 2017 to 2020. Initially, she served as Manager of Vendor Performance, overseeing vendor relationships and performance metrics. She later transitioned to the role of Division Manager for Home - Strategy & Partner Performance, where she focused on strategic initiatives and partner performance in the home goods sector.
Experience at Wayfair
At Wayfair, Samantha Casey held multiple positions between 2015 and 2017. She began as a Final Mile Agent Manager, where she managed logistics and delivery operations. Following this role, she advanced to Operations Manager, focusing on improving operational efficiency and customer service within the Greater Boston Area.
Education and Academic Background
Samantha Casey earned her Bachelor of Science degree in Business Management with a focus on Entrepreneurship and International Business from the W. P. Carey School of Business at Arizona State University. She studied there from 2009 to 2013. Additionally, she participated in an exchange program at the Florence University of the Arts in 2012, where she studied International Business and International Management.
Early Career and Initial Roles
Before her roles in larger companies, Samantha Casey worked as an Analyst at RenewableTech Ventures for eight months in 2012. She also gained experience as a Logistics Specialist at GlobalTranz for ten months in 2014, where she was involved in logistics operations in the Phoenix, Arizona area. These early positions provided her with foundational skills in analysis and logistics.