Yosra Ali
About Yosra Ali
Yosra Ali is a Customer Service Representative with extensive experience in the banking sector, currently employed at the National Bank of Egypt since 2021. She previously worked at HSBC and has a Bachelor's degree in Economics and Political Science from Beni-Suef University.
Work at National Bank of Egypt (NBE)
Yosra Ali has been employed at the National Bank of Egypt (NBE) as a Customer Service Representative since 2021. In this role, she has accumulated three years of experience in providing customer support and assistance. Prior to her current position, she worked at NBE for one year from 2018 to 2019, where she also served as a Customer Service Representative.
Experience at HSBC
Before joining the National Bank of Egypt, Yosra Ali worked at HSBC as a Customer Service Executive from 2019 to 2021. During her two years at HSBC, she developed skills in customer relations and service delivery, contributing to her professional growth in the banking sector.
Education and Expertise
Yosra Ali studied at Beni-Suef University, where she earned a Bachelor of Economics and Political Science. Her studies spanned from 2013 to 2017, providing her with a solid foundation in economic principles and political systems, which supports her work in customer service within the banking industry.
Background
Yosra Ali has a background in customer service within the banking sector, having worked at both the National Bank of Egypt and HSBC. Her experience in these roles has equipped her with the skills necessary to effectively assist customers and address their banking needs.