Albert Joseph
About Albert Joseph
Albert Joseph is a Mid-Level Help Desk Technician at the National Institutes of Health, where he has worked since 2022. He has a background in project management and technical support, having held various positions at Apple and previously at CAPITAL Construction Group.
Work at National Institutes of Health
Albert Joseph has been employed at the National Institutes of Health (NIH) as a Mid-Level Help Desk Technician since 2022. In this role, he provides technical support and assistance to users, ensuring efficient operation of IT systems. His position at NIH reflects his commitment to supporting healthcare and research initiatives through technology.
Experience at Apple
Albert Joseph has held multiple positions at Apple, showcasing his expertise in technical support. He began as a Technical Specialist in 2018, where he assisted customers with product-related inquiries. He advanced to the role of Technical Expert from 2019 to 2021, providing more in-depth technical assistance. Currently, he serves as a Mac Genius since 2021, focusing on troubleshooting and repairing Apple products.
Previous Role at CAPITAL Construction Group
Before joining NIH, Albert Joseph worked as a Project Manager at CAPITAL Construction Group (CCG) from 2020 to 2022. In this capacity, he oversaw construction projects, coordinating between teams and ensuring project timelines and budgets were met. His experience in project management contributed to his organizational and leadership skills.
Educational Background
Albert Joseph completed his education at Northwood High School, where he studied from 2004 to 2008. He earned an Associate's degree during this period, which laid the foundation for his career in technology and project management. His educational background supports his technical roles and project oversight capabilities.